Support
Watch how-to videos, explore FAQs, or submit a service request to our customer service team. We’re here to help.
Helpful Tips
These how-to videos will make operating and maintaining your product easy.
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Window World of Southern Colorado
Window World of Southern Colorado is locally owned and our products are made in the USA.
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Maintenance Tips
Once your windows are installed, you'll want to care for them so they look great for years to come.
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Dealing with Seal Failure
Windows that appear foggy may be suffering from seal failure. Learn what causes this issue and how you can fix it.
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How to Fix Dropping Windows
Fixing a window that won't stay up is easy and only requires a screwdriver.
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How to Operate Single-Hung or Double-Hung Windows
Learn how to operate your new single-hung or double-hung windows.
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How to Operate Sliding Windows
Learn how to operate your new sliding windows.
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How to Control Condensation
Do you have condensation on your windows? Find out why, and learn how to control indoor humidity in this video.
Do you have specific questions about operating and maintaining your new windows? Get in touch with us.
Contact Us
Locate A Serial Number
If you need service, please locate the serial number on your vinyl window before you contact support.
Locating your wood-clad windows and doors glass code
The glass code identifies where and when the product was produced. The glass code may be found in two different places depending on when your window or door was produced. See the below image for a reference point on where your glass code is located.
If you have questions, we have answers.
Frequently Asked Questions
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We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
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The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.